About Us - PayJoy
PayJoy Brings Financial Access to Emerging Markets
20M+
Customers across 3 continents
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Doug Ricket, CEO
"We meet our customers where they are, not where banks expect them to be."
20M+
Customers across 3 continents
Mboule Badji, Customer
"I was spending a lot of time looking for a new phone because it was an opportunity to stay in touch with my family, who lives in another country. When I found out about PayJoy, I was so happy because I could buy a great smartphone immediately without paying the full price of it."
Astheglobalmiddleclassmovesmobile,wesawanopportunitytoprovidefinancialfreedomforanewgeneration.Weempowerouruserstoaccessfinancialservicesandcarvearouteintotheformalfinancialsystem,evenwithnobankaccountorformalcredithistory.
Success Measured in Human Impact.
We track our impact rigorously. Our data is audited and published annually to maintain total transparency with our stakeholders.
79%
Improved financial well-being
50%
New to credit
47%
Customers are women
31%
First-time smartphone users
Financial Access in 9 Countries
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Our Radical Commitment to Our Customers.
As a Public Benefit Corporation, we're legally committed to your financial well-being. We don't just lend; we protect.
No Accruing Interest
Pricing is fixed and transparent from day one.
No Debt Trap
Changed your mind? Return the phone and the debt goes with it.
No Late Fees
We never penalize users for being behind on payments.
No Loan Stacking
We protect users from building dangerous debt with other lenders.
Leadership
Engineers, economists, and designers with deep experience from Google, Facebook, and the world's leading financial institutions. We’re all working toward one goal: financial access for everyone.
Doug Ricket
CEO
Doug Ricket founded PayJoy in 2015 to make technology and financial services affordable in emerging markets. Doug was inspired by his time as a Peace Corps volunteer teacher in West Africa, his work building the first global digital map at Google Maps, and his patented inventions that launched the pay-as-you-go solar industry. Doug holds a bachelor’s and master’s degree in computer engineering from MIT with concentration in AI. He also holds an MBA from Stanford.
Nick Zakrasek
President, Product Development
Nick Zakrasek is PayJoy’s President of Product Development, overseeing all product & engineering efforts. Over the last decade, he’s led globally scaled teams building novel technologies and consumer tech products addressing many of the world’s greatest societal needs, including economic opportunity, sustainability, election integrity, health, disaster preparation, and education. He holds an MBA from Stanford and bachelor’s degrees in Mathematics and East Asian Studies from Brown University.
Amy Pardee
General Counsel
As PayJoy’s General Counsel, Amy Pardee is responsible for leading the company’s global Legal and Compliance functions. She brings over 15 years of deep legal experience to the team, including serving as General Counsel of Narmi, a digital banking platform.
Bill Yialamas
Chief Financial Officer
Bill is PayJoy's Chief Financial Officer, bringing over 25 years of financial and operating experience to PayJoy. Prior to PayJoy, Bill was Chief Financial Officer and Co-President of Reach Financial.
Brad Pennington
President, Financial Products
Brad is PayJoy’s President of Financial Products. He currently runs Risk, Data Science, Fraud and Asset Valuation.
Gib Lopez
COO
Gib Lopez co-founded PayJoy and serves as COO supporting global operations. He holds an MBA from the Stanford Graduate School of Business and bachelor's degrees in Finance and Spanish from the University of Washington.
Lucia Villar
SVP Product
Lucia Villar is a seasoned leader in financial services and fintech, with deep expertise in financial inclusion and consumer credit.
Iván Canales
Chief Revenue Officer
Iván Canales is PayJoy’s Chief Revenue Officer, leading revenue growth and marketing strategy across PayJoy's global footprint. He has a strong track record of building and scaling financial platforms in high-growth markets.
Bharath Ramarathinam
CTO
Bharath is PayJoy’s Chief Technology Officer, responsible for leading all technology and engineering efforts. He brings over 22 years of technical leadership to PayJoy.
Maryann Kongovi
SVP, People
Maryann Kongovi is PayJoy’s SVP of People. Prior to joining PayJoy, she built and led sales teams at Google.
Where We Operate.
PayJoy is a boots-on-the-ground operation. From our headquarters in San Francisco to our regional hubs across Africa, Asia, and Latin America, we are where our customers are.
Locations
- India: Bengaluru, Karnataka - 560025
- Indonesia: PayJoy, WeWork Revenue Tower, Scbd, Jl. Jend. Sudirman No.52-53, Senayan, Kebayoran Baru, Jakarta, 12190
- Philippines: PayJoy, WeWork, 36th S & 11th Avenue, BGC, Taguig, Metro Manila 1634.
- Colombia: Calle 90 # 12 - 28, Bogotá
- Panama: Clayton, Ciudad del Saber, calle Winthrop, edificio 240, piso 2 oficina C
- Peru: Av. Manuel Olguín 325, Santiago de Surco, Lima
- Ecuador: Av. Francisco de Orellana N550 Juan Montalvo Oficina 201 – 203, Cumbayá, Pichincha
- China: 44F, Tower A, NEO Building, 6011 Shennan Avenue, Futian District, Shenzhen, 518048
- South Africa: Corner Winnie Mandela Drive &, Winifred Mandela Precinct, Wedgewood Link Rd, Bryanston, Johannesburg, 2191
- Brazil: WeWork – Av Paulista – São Paulo, SP.
- United States: PayJoy, Inc.: 660 4th Street, Unit 139 San Francisco, CA 94107
- Mexico: Alcaldía Cuauhtemoc, Ciudad de México
We are happy to announce that PayJoy has been 100% carbon neutral since 2022
PayJoy finances the customers your current distribution can't reach. You get the sale. We handle the credit.